New Clients

Reservations for new clients will be scheduled during an initial consultation.

Before beginning any services, I kindly request a meet-and-greet with your pet this first interaction is essential to building trust and ensuring your pet feels comfortable with me.

First Meet Cost: ¥6,000 + reimbursement of travel expenses.

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Established Clients

If we’ve worked together before, reservations can be made conveniently through:

    •    📞 Telephone

    •    📧 Email

    •    💬 LINE App or WhatsApp

 

Scheduling is on a first come, first served basis. However, I’ll always do my best to accommodate your schedule.

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❗Cancellation Policy

Life happens and I completely understand. However, once a service is booked and confirmed, time is reserved specifically for you and your pet. The following cancellation fees help compensate for that time:

No Cancellation Fee

    •    Cancellations made more than 5 days before the start of your scheduled service.

Late Cancellation Fees

    •    2 days prior to service start: 50% of total service cost

    •    1 day prior to service start: 75% of total service cost

    •    Same-day cancellation: 100% of total service cost

Thank you for your understanding and cooperation. These policies help me provide the best, most reliable care to all of my clients.